GENERAL QUESTIONS
Do I need to have Salesforce to use Salesvue?
Yes.
What does it mean to be native to Salesforce?
Your information never leaves the Salesforce ecosystem. No data syncing. No importing or exporting data. No data mapping required.
How is Salesvue different from other workflow automation software?
The Salesvue application user experience is completely integrated with the Salesforce user interface in both Classic and Lightning experiences. All your data is stored in Salesforce so it is completely secure and available to be integrated with your other processes and reporting with having to configure synchronization. Our workflow engine is implemented outside of Salesforce but at no time does ANY of your protected information need to be sent outside of your Salesforce account.
Our workflow automation is flexible and can be used to automate workflows for any role.
Salesvue can connect different departments and provides visibility to every stage of the sales cycle.
Salesvue provides actionable analytics, enabling users to view reports on metrics, not found in Salesforce.
Salesvue has a single console.
Your software license, training, implementation assistance and support is included in your annual fee.
Is Salesvue just for sales teams?
No. Anyone in your organization who uses Salesforce will benefit from using Salesvue. From the beginning to end of the sales cycle, Salesvue helps increase productivity and efficiency.
Workflow Automation
What is a workflow automation plan?
A workflow automation plan sets a series of activities with the variable of time removed, enabling users to follow a standardized, consistent engagement strategy.
How do I create a workflow for a rep?
Users with permissions will use our interface to set a sequence of activities and based on result, be able to set the following set of activities.
Installation & Implementation
How long does it take to get up and running?
45 minutes to install and depends on your availability.
Do I need a Salesforce Administrator to use Salesvue?
A Salesforce admin user will help considerably, but is not necessary.
How much is support?
General support is included in the pricing of the solution. Customization and some configurations may incur additional fees.
Does it work with other applications?
As long as they work/integrate with Salesforce.
What versions of Salesforce does Salesvue work with?
Salesvue works with Classic, Essentials up to Lightning Unlimited and we will continue to develop for future versions.
Pricing
How much is a license?
Pricing will be customized based on your organizations needs, number of users, user roles.
Power Users:*
(Sales Reps, Customer Service Reps, Account Managers, Client Success Managers, etc)
Administrative Users:*
(Sales Managers, Directors, Sales Executives, Salesforce Admins, etc)
What are the terms of the license?
Annual agreements.
Can I add more licenses later?
Yes. You can add licenses as needed.
Does Salesvue work with email marketing campaigns?
Yes. It will enhance your email marketing campaigns and give you great analytics to adjust as you go.
Can I send emails in bulk?
Yes, no daily limits either!
Can I use Gmail or Outlook?
Yes, we integrate with both Gmail and Outlook.
Can I track if emails are delivered?
Yes. You can track whether or not emails are delivered in addition to getting real time notifications of emails being opened and links being clicked.
Can I score emails?
Yes. You can score emails and leads through Salesvue or your marketing automation software.
Analytics
What is Math of Sales™?
Our Math of Sales™ formula enables you to break down complicated data into simple, actionable reports. The beauty and the difference of Salesvue’s reporting is that you can compare and correlate data from different departments. You can truly see how activities and actions by one department are effecting others and ultimately how it effects your bottom line.
What kind of analytics can I get?
We can run our analytics against any meta data you have within Salesforce including custom fields and objects.
Do I still have to use Salesforce reports?
You have the option to continue to use and view Salesforce’s default reports and dashboard. Salesvue updates all of them in real time with no latency or lag time.
Marketing
Does Salesvue work with my marketing automation software?
Yes! We work with all your marketing automation software including Hubspot, Marketo and Pardot.
Can I score leads?
Yes. Through Salesvue email score OR your Hubspot, Marketo and Pardot scoring.
