There are many reasons why Salesforce.com is the preferred CRM solution for companies around the world. It's easy to access, user-friendly, flexible and functional. But there's another reason why Salesforce.com wins the sales CRM platform battle when stacked up against competitors: innumerable apps which make for a better and more robust experience. Many Salesforce.com apps are native, which means you don't have to worry about moving data in and out of Salesforce.com, which can lead to data corruption. Plus, native Salesforce applications share the same level of security, so you don't have to worry about your data. Here is a list of useful Salesforce applications for sales teams. They are customizable, easy to install and, of course, very useful! Oh, and the best part? They are all free!
- Action Plans: Action Plans creates reusable task templates. They can be used to to manage Accounts, Opportunities, Contacts and Leads. Action plans help promote best practices, are reusable and boost overall productivity.
- MyCharts: This app offers a simple interface to create charts that can be modified and shared with other members of your team. It works on desktop browsers and on mobile, and it is built with Google Charts. Plus, it comes armed with HTML5 capabilities and Chatter integration, so compliance standards can be met.
- Chatter Usage Dashboards: While this does require a Chatter subscription, this is a great tool that you can use to gain insight into how your sales organization is using Chatter.
- Conversion patterns
- Number of touches, on average, it takes to get a prospect on the phone
- How many conversations it takes to get an appointment/meeting
- How many meetings lead to a closed sale
- How well each individual sales rep is performing
- How well the sales team is performing overall
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